Privacy and Security

This Privacy Policy ("Policy") elucidates the collection, use, sharing, and processing of your personal information when accessing Crafters Haven Needlework Extravaganza Sewing Store website or utilizing its services. This encompasses various communication methods, both online and offline, and any transactions, constituting the "Services." The entities associated with Crafters Haven Needlework Extravaganza Sewing Store collectively act as joint controllers of the personal data ("Company," "Crafters Haven Needlework Extravaganza Sewing Store," "we," "us," or "our").

Prior to accessing or using our Services, we urge you to read and comprehend both this Policy and our Terms and Conditions. If you disagree with these terms, please refrain from accessing or using our Services.

As the operator of the Services and the purveyor of Crafters Haven Needlework Extravaganza Sewing Store brand products, the Company assumes the role of the data controller. Therefore, we are responsible for the processing and protection of your personal data.

Information Collection:

Respecting the privacy of our visitors and users, we collect personal information during your engagement with our Services. This includes data that can directly or indirectly identify you. We only collect and use the personal information necessary for legal compliance and efficient service provision.

What information do we collect?

We gather information when you register, place orders, subscribe to newsletters, or participate in surveys. This may include your name, email address, mailing address, and phone number, ensuring a seamless experience.

How do we use your information?

The information you provide is utilized for personalization, improving our website, enhancing customer service, processing transactions, administering promotions, and sending relevant emails. Your email address, provided during order processing, may also be used for crucial updates and occasional company communications.

Sharing Your Personal Information:

We share your information with third parties for effective use, employing tools like Google Analytics. This sharing adheres to legal requirements and may occur to comply with applicable laws, respond to lawful requests, or protect our rights.

How do we protect your information?

We implement physical, electronic, and procedural safeguards to prevent misuse. Our security measures align with industry standards, aiming to secure your information against unauthorized access.

Do we use cookies?

Yes, we use cookies to enhance your shopping experience, remember preferences, and analyze site traffic. Third-party service providers may also use cookies, as explained in our Cookie Policy.

Do we disclose any information to outside parties?

We do not sell, trade, or transfer your personal information to external parties. Trusted third parties are only engaged to assist in operating our website and conducting business, ensuring confidentiality.

With SSL technologyat the forefront, we prioritize the confidentiality and integrity of your information, ensuring that it remains safeguarded against potential threats.

How long do we retain your information?

We retain your personal information for the duration necessary to fulfill the purposes outlined in this Policy. Usage data is retained for internal analysis, and correspondence records are kept for customer service improvement.

Third Party Links:

Links to third-party products or services on our website have independent privacy policies. While we aim to protect our site's integrity, we are not liable for the content and activities of these linked sites.

Changes to Our Privacy Policy:

Any modifications to our privacy policy will be communicated through updates on this page.

Contact Us:

For inquiries, complaints, or to exercise your rights, contact us at support@craftershavenneedleworkextravaganzasewingstore.com. Your privacy matters, and we are committed to addressing your concerns transparently and promptly.